Do I need to create an account in order to use the mobile app?
Yes, you will have to register one-time only. You can find the registration links on this website https://www.odigeisurgical.com.
What subscription plans do you offer?
- Please refer to our pricing page https://www.odigeisurgical.com/plans/
Do you also have a free trail or free subscription?
For some professionals, the fee is discounted but you must be a member of some participating partners or associations such as Hispanic Dental Association. Please email us at info@hispaniclabs.com if you are a member of any professional association and we will let you know if we have a collaboration agreement with them.
What happens if after my subscription expires, I am not satisfied with the service?
You will receive an email notification a few weeks before is time to renew. If you don’t want to continue with the service you simply don’t renew, and you won’t be charged again. Keep in mind that when your account becomes inactive, your leads will no longer appear in your ODIGEÍ SURGICAL mobile app.
May I add other Users under my account so that I can collaborate with others in my team?
Yes, you can under Settings => Add other Users
Where are the leads displayed in my ODIGEÍ SURGICAL mobile app feed originating from?
We have many web properties in both English and Spanish, including https://cirugia-us.com/. When a prospective patient completes the form or calls from your profile page, you will get the lead in your ODIGEÍ SURGICAL mobile app. We use many marketing channels to attract users into our web properties, including but not limited to organic and paid search campaigns.
Can I also access my leads from a desktop version?
Yes, you can. Go to https://www.odigeisurgical.com/login.php and login with your credentials and you will be able to access your lead generation platform from your laptop or desktop device.
For how long do you store the lead contacts information in my account?
We do not have an internal policy set up where we say we keep the contacts for x amount of time. We reserve the right to change this but for now, the contact information is stored in your account, unless you decide to delete it from your own interface.
Are there upgrades opportunities or do you offer one standard plan only?
We will have a premium plan soon, and you will be notified when is available so you may choose to upgrade. We also offer a-la-carte web services through our sister company Hispanic Market Advisors®